Frequently Asked Questions
Billing & Insurance
Grane Rx participates with most major insurance plans, including many Medicare Part D plans and commercial insurance plans. We directly bill insurance providers for prescriptions and bill customers for their copayments.
Copayments are set by your insurance provider—and you’ll typically continue to pay the same amount you paid at your previous pharmacy. Be aware that if you’re currently receiving a 90-day supply of medication from your insurance’s preferred provider, your copay may be slightly higher with Meds2Home.
Because a number of factors are involved in setting your copay, we recommend reaching out to your insurance provider to learn your copay on each of your medications for a 30-day supply.
There is no additional charge to use Meds2Home. You will pay only for the cost of copayments for your prescription medications and any medications, such as over-the-counter items, that are not covered by your insurance.
We charge your credit cards for any co-pays and non-prescription medications added to your order before we ship medications. We will notify you 1 week prior to making any charges on your credit card.
We provide comparable pricing to your local pharmacy and these items will be packaged as part of your daily medication routine so we will take the guess work out of remembering when and if you took your medications.
You can use your FSA, HSA, or credit card as acceptable forms of payment. If you have any other questions please call 888-968-3604 and press #4 to be directed to our billing department.
We do not accept discount cards.
There is no long-term commitment to Meds2Home, but we prefer that patients remain on program for 90 days and then reevaluate our program.
No, you do not pay for the monthly shipping as a Grane Rx Meds2Home customer.