Frequently Asked Questions
Customer Service
Since 1994, Grane Rx has been a leader in long-term care pharmacy solutions and services, supporting long-term care communities and PACE providers. Grane Rx specializes in handling complex healthcare situations that require multiple medications for various patients located at home or post-acute care industry. We provide medication solutions for multiple states.
Call anytime 24/7 to 888-968-3604 and press #1 and one of our friendly representatives will be happy to assist.
You can reach out billing department anytime Monday through Friday 8:30 AM – 5:00 PM EST at 888-968-3604 and press #4 to be directed to our billing department.
If you are caring for someone and would like to sign up for our program, just sign up here. Alternatively, if you would like to talk with someone from our team just call 888-968-3604 and press #1 and one of our friendly representatives will be happy to assist.