Frequently Asked Questions

Safety & Quality

How are medications packaged?

Medications are placed in a safe, easy-to-use, adherence packaging system called SimplePacks. SimplePacks arrive in color-coded boxes that clearly identify which medications are to be taken routinely on an everyday basis and which are to be taken on an as-needed basis. Within those boxes, medications are placed into perforated pouch packaging that groups medications by the time of day they are to be taken: morning, noon, evening or bedtime.

Medications are also packaged with educational tools, including a medication calendar, that helps patients understand when and how to take their medications.

What is Medication Literacy?

Grane Rx provides simplified medication information written to the 5th grade reading level.

What languages are the Medication Literacy sheets available in?

Currently the medication literacy sheets are available in 22 different languages. These languages include: English, Spanish, Arabic, Bengali, Burmese, Cantonese, Farsi, French, Haitian Creole, Italian, Karen, Korean, Mandarin, Polish, Portuguese, Russian, Somali, Swahili, Tagalog, Vietnamese, Yiddish.

Are there videos available for instructions on how to take the medication?
Yes, there is a bar code along with a number on the top of every meducation sheet. You can go to and enter in the bar code number for a brief tutorial on how to properly take your medications.

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