Frequently Asked Questions
Medication & Management
Grane Rx communicates directly with you to ensure your medication regimen remains up-to-date. As medications are added or omitted by your physician, we’ll make the adjustment to your medication list.
Your doctor can send us the new prescription to Grane Rx either electronically, phone 888-968-3604 and press #3. We will send out an interim supply until your next Meds2Home shipment is sent out.
Yes we can ship these supplies to you.
No this is a part B covered service and we do not take Part B.
The doctor needs to specifically request the brand or generic drug on the prescription. The customer service team can contact the doctor on behalf of the patient but any change on the prescription must come from the doctor.
We can fill schedule II, III, IV and V medications in your SimplePacks. These prescriptions will require a signature upon delivery.
Yes we can include vitamins, supplements and over-the-counter medications. These can be added through talking with our customer service team at 888-968-3604 and press #1 and one of our friendly representatives will be happy to assist.
We will provide As-Needed medications in a Red colored box so it is easy for you to identify these medications.
Yes we can ship inhalers, creams, over-the-counter medications, vitamins and refrigerated medications like insulin.